FIRST NAME
LAST NAME
PHONE NUMBER
EMAIL ADDRESS
COMPANY
ADDRESS
MAKE
MODEL NUMBER
SERIAL NUMBER
MACHINE STATUS UpDown
PROBLEM/SERVICE DESCRIPTION
Please include your purchase order number in the field below. If you wish to submit a service request using email instead of this web page, please contact us at service@gerotech.com and include the information listed above (make, model, serial number of the machine, and a description of the problem), your PO number, and the contact information of the person authorizing the purchase order.
PURCHASE ORDER NUMBER
Email:service@gerotech.com
Phone: (248) 476-8787
Upload Purchase Order (2M Max Filesize)
Gerotech must receive a purchase order or a PO number prior to scheduling service. Purchase orders may be submitted with this web page or emailed to service@gerotech.com. Service requests are processed Monday-Friday, between 8:00AM and 5:00PM Eastern Time. Requests received after 5:00PM will be processed on the next business day. If we have a question regarding the information you submit, we will contact you by phone at the number included in your request. We look forward to assisting you.
ALARM CODE
DESCRIPTION OF SERVICE ISSUE OR QUESTION
COMPANYADDRESS
QUANTITY
PART NUMBER(S) OR DESCRIPTION
Check here if you would like to add shipping insurance.
Please include your purchase order number in the field below. If you wish to submit a parts order using email instead of this web page, please contact us at parts@gerotech.com and include the information listed above (make, model, serial number of the machine, and a description or part numbers of the components you wish to order), your PO number, and the contact information of the person authorizing the purchase order.
Email:parts@gerotech.com
Phone: (734) 379-7788
Purchase orders may be submitted with this web page or emailed to parts@gerotech.com. We will contact you to confirm the order.
Parts orders are processed Monday-Friday, between 8:00AM and 4:30PM Eastern Time. Parts orders received after 4:30PM will be processed on the next business day. If we have a question regarding the information you submit, we will contact you by phone at the number included in your request. We look forward to assisting you.
If you are not sending the control with the indexer/rotary unit, please provide the Control Serial Number and an explanation.
CONTROL SERIAL NUMBER
INDEX/ROTARY MODEL
INDEX/ROTARY SERIAL NUMBER
If applicable, reason control is not being sent:
HA5C
Stamped into the name plate or below the handle on the raised portion. H5C/S5C
Located on the top between the spindle nose and the grease fitting. HRT160/210/310/450/600
Located on the lower left hand corner of the front below the platter. HRT7/9/11/SRT
Located on the top within one of the milled slots. TR110
Located on back or center rotary. TR160/TR210/TR310
Located on base in the lower left-hand corner.
Select the diagram that matches your Rotary Cable Connector* 7-pin11-pin14-pin17-pin28-pin and 7-pin Brushless Servo (AC) 2-plugs
ALARM(S) WHEN THE PROBLEM OCCURED
WHEN THE PROBLEM OCCURED, THE ROTARY PRODUCT WAS BEING CONTROLLED BY: Haas Rotary Control BoxHaas Mill
PROBLEM DESCRIPTION
ACTION REQUIRED Repair as NeededCall with Estimate
OTHER COMMENTS OR INSTRUCTIONS
Please include your purchase order number in the field below. If you wish to submit a rotary repair request using email instead of this web page, please contact us at rotary@gerotech.com and include the information listed above (control serial number, index/rotary model, etc.) your PO number, and the contact information of the person authorizing the purchase order.
Email:rotary@gerotech.com
Prior to diagnosis, a purchase order must be submitted with this webpage or emailed to rotary@gerotech.com.
Rotary repair orders are processed Monday-Friday, between 8:00AM and 4:30PM Eastern Time. Orders received after 4:30PM will be processed on the next business day. If we have a question regarding the information you submit, we will contact you by phone at the number included in your request. We look forward to assisting you.
MAINTENANCE SCHEDULE COMMENTS
Please include your purchase order number in the field below. If you wish to submit a service request using email instead of this web page, please contact us at service@gerotech.com and include the information listed above (make, model, serial number of the machine, and a description maintenance requested), your PO number, and the contact information of the person authorizing the purchase order.
APPLICATION DESCRIPTION
Upload Supporting Documentation (2M Max Filesize)
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