Gerotech has service technicians strategically located throughout Michigan, allowing us to respond quickly to our customers.
Our service department is staffed with factory-trained and certified personnel. Every one of our technicians receives comprehensive training on a variety of topics, including new machine installation, electrical and mechanical repair, ball bar testing, and software upgrades.
Gerotech always has telephone support personnel available during business hours to provide the information and assistance you need to maintain and service your equipment.
We are here to assist our customers 24/7. If you need after-hours support, call our service hotline at (248) 476-8787, then press 3 to leave a message for after-hours service. One of our factory-trained technicians will contact you within a half-hour.
We stock replacement parts and maintenance items for every machine brand we represent. When it comes to replacement parts, we have you covered.
Gerotech has a fully staffed engineering and applications department and offers a wide variety of capabilities to our customers, including machine recommendations, time estimates, systems integration, project management, and focused onsite assistance with programming, tooling selection, process optimization, and/or runoff.
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